Shipping And Delivery

- We offer shipping within Australia. Shipping charges will be calculated at checkout.

- We aim to dispatch orders within 2 business days. Shipping times vary based on your location and selected shipping method.

- Once an order is dispatched, we are not responsible for any delays caused by shipping carriers.

Returns, Refunds, and Exchanges

Under Australian Consumer Law, you are entitled to a replacement or refund for a major fault and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Change of Mind Policy

- We accept returns for change of mind within 7 days of receiving your order, provided the item is unused, in its original packaging, and with tags attached.

- Customers are responsible for return shipping costs in cases of change of mind.

Faulty or Incorrect Items

- If you receive a faulty or incorrect item, please contact us immediately with details of the issue.

- We will provide a full refund, repair, or replacement at no cost to you.

Order Cancellations

- You may cancel your order within 1 hour of placing it for a full refund. After this time, the order may have been processed, and cancellation may not be possible.

- If cancellation is not possible, you can return the item under our returns policy.